> ## Documentation Index
> Fetch the complete documentation index at: https://docs.brosbots.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Calendar

> Your organization's own calendars in the panel, next to Google, Outlook and Cal.com appointments.

## What you see

The **Calendar** page (the **Observe** section) shows two kinds of calendar
in one view:

* **the organization's own calendars** - you create them in the panel and
  enter appointments by hand, with no account to connect,
* **connected calendars** - [Google and Outlook](/en/integrations/calendar/google-outlook)
  and [Cal.com](/en/integrations/calendar/calcom), read live, including the
  appointments your agents booked.

Above the month grid there is a bar with the name of every calendar. Click one
to hide it or show it again, so you can see, say, just one room. The
**Kanban** view arranges the same events in columns by status.

## Your own calendar

Click **Calendars** -> **Add calendar**. You set:

| Field | What it is for |
| - | - |
| **Name** | e.g. "Room 1", "Conference room", "John Smith" |
| **Colour** | The colour of this calendar's events in the grid and on the Overview |
| **Time zone** | The zone appointment times are entered and shown in |

Calendars are shared by the whole organization: everyone with access to it
sees and edits them. Deleting a calendar deletes its events too.

## Events

**New event** in the header, or **Add** next to a selected day, opens the
form: title, calendar, status (confirmed, pending, cancelled), the date and
times or **All day**, an attendee with phone and e-mail, a place or online
meeting link, and a note.

An all-day event can span several days: **To (inclusive)** is the last day,
the way you would say "Monday to Wednesday". Times always refer to the
calendar's zone, not the zone of whoever types them.

Clicking one of your own events opens it for editing. Appointments from
connected calendars are read-only; change them in Google, Outlook or Cal.com.

## The agent books into your calendar

A voice agent can fill a panel calendar too. In **Integrations** add
**Panel calendar**, pick the calendar and the hours it may book, then turn
on **Schedule meeting** in the agent editor. Appointments booked during a
call show up here next to the ones typed in by hand, with the caller's
phone number. Details: [Panel calendar](/en/integrations/calendar/panel).

## On the Overview

The **Overview** page has two calendar widgets: **Upcoming appointments**
(the next two weeks from every calendar) and **Month calendar**. How to add and
arrange them is described in [Overview](/en/features/overview).

## When something is off

| Symptom | Cause | What to do |
| - | - | - |
| Yellow bar "Your connected calendars could not be loaded" | Google, Outlook or Cal.com did not answer | Your own calendars are shown; **Try again**, or check the connection in **Integrations** |
| A triangle next to a connected calendar's name | That one connection did not answer | Pencil next to the connection in **Integrations** -> connection test |
| An appointment shows at the wrong time | The calendar's time zone is not the one you expected | **Calendars** -> pencil -> **Time zone** |


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